HOW TO USE

What do we do

At MyPaperVault, we provide a safe and secure service to you to allow you to store documents that you want to be made available to your executors, loved ones and contacts when you pass away.

How to use the MyPaperVault service

Thank you for choosing MyPaperVault.

In order to use the service we provide,  you will need to create a subscription. You can do this by using the Registration option in the landing page. Your subscription options are - 1 Select the writing of a will as a one off service (ensure you check the None button for subscription services), or - 2 -  the writing of a will as well as the storage of your documents. As long as your storage runs for a minimum of 5 years (60 months) the writing of the will is free of charge. If your subscriptions ends before the 5 year period, you will be billed a pro rata amount up to the value of writing your will. If the storage subscription is greater than the cost of writing a will, there will be no additional charge or refund.

There are 2 ways to pay for your will. If you have selected the payment option for a will writing service only on the create registration page, we will receive notification of your payment and will call you the next day. Or you can select the Call Back button on the landing page, and a member of our team will call you, to gather the details for drafting your will and to arrange payment, when we will send you a secure link that you can use to facilitate a one off payment. 

Note that for the above, we will only send you the draft document once your subscription is active or payment has been made. 

If you have created a subscription, you will need to scan your documents onto MyPaperVault. You do this by signing into your account, and on the Document Management page, select the red CREATE button. This will guide you through the process to scan and load your documents into MyPaperVault. 

If you do not have the ability to scan your documents, you can send them to us at our operating address, for us to scan the documents on your behalf.  You will also need to complete the details of your executor(s) and contacts, so that we can inform them and let them know that we have your documents on file.

At any time, you can view your documents, save them onto your local device, amend and re-scan your documents. You can have up to 99 versions of your documents on MyPaperVault.

It is important that you send the original documents to MyPaper Vault. This will allow us to hand the documents to your executors, upon production of a valid death certificate, or to yourself if you ever chose to close the account.

Documents backed up and stored

You have access to your documents at your convenience, 24 hours a day, 365 days a year. Our documents are physically stored in a dust, fire and waterproof facility, in waterproof envelopes. The online copies are available on our servers as well as are backed up and covered by an industry leading disaster recovery process, so you can rest assured that your documents are safe, secure, and available to you. Our insurance covers all the costs of replacing your documents in the event of a disaster.

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